The business services sector, one of the largest service sectors in Europe, provides everything a company needs to do its work, from IT support and financial services to employment and facility management. It is also becoming increasingly important for companies to combine business services with traditional products in order to enhance the value of their offerings and boost competitiveness.
In terms of the economy, business services make up 11% of EU GDP. They are a key enabler for manufacturing and other service sectors. They are also essential for improving competitiveness and efficiency through new combinations of goods and services, a trend known as ‘servitisation’.
Business service jobs are found in every industry and provide great flexibility for workers. They can be performed at home or in other locations with good internet connectivity. This makes it easy for people to start a business service job without needing to invest in equipment or building up an office space. However, the competition in this field is stiff. For this reason, it’s a good idea to consider the options before starting a career in this field.
A successful service business depends on getting four critical elements right. These are referred to as the five principles of service design. In contrast to product designers who focus on the characteristics that buyers will value, service design managers think about what customers want to experience. These experiences include convenience, reliability and friendliness. However, a service business can’t succeed if it isn’t profitable.